If you're unable to provide a photo of your deposit method, we understand. We can accept alternative documents, such as a Proof of Ownership letter, to confirm you're the account holder.
A Proof of Ownership is a free-format letter provided by your bank if you no longer have the physical card.
The letter must:
- Include the first 6 and last 4 digits of the card number ( please make sure that the correct card details are provided )
- State the card's expiry date
- Display your full name
- Show the bank’s name and logo
- Be signed and stamped by the bank
Click on the relevant link below to view examples of approved documents:
Bank of Scotland
Barclays
Chase
First Direct
HSBC
Lloyds
Metro
Money
Monzo
Nationwide
Natwest
Neteller
RBS
Revolut
Santander
Skrill
Starling
TSB
Wise
Bank of Scotland
Barclays
Chase
First Direct
HSBC
Lloyds
Metro
Money
Monzo
Nationwide
Natwest
Neteller
RBS
Revolut
Santander
Skrill
Starling
TSB
Wise
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