GDPR, Security and Other questions

GDPR

Understanding your Data Disclosure

This article will explain how to access and understand your data : How to access your Data Disclosure Once you have downloaded the ZIP file, you can open it and find two different ...
Understanding GDPR and Your Rights

At Pink Casino, we're committed to protecting your personal information and respecting your privacy. That's why we comply with the General Data Protection Regulation (GDPR), a law ...
Privacy Policy

In this article you will find everything you need to know about, and what is in our Privacy Policy : What is a Privacy Policy Important Information and who we are The data we col...
What should I do if I discover a security flaw on your site?

At Pink Casino we take security and privacy seriously and despite our best efforts, there may still be a weakness or flaw that impacts the confidentiality, integrity or availabilit...
How do I make a complaint?

Our aim is to provide a great gaming experience to all of our customers but we understand that sometimes things can go wrong. So if you aren’t happy with our products or services p...

What is a Source of Funds check, and why is it important?

In short, the ‘source of funds check’ is just a fancy way of saying that we need your help to verify with our licence providers that your deposits are coming from legal means– be i...
Which documents can you use to verify your source of funds?

We understand and appreciate that our customers have different financial situations, and we have compiled a few examples below to help you out on which document types you can send ...
What are your benefits?

Ensuring fair competition is paramount in the gaming experience. When you proactively contribute to the verification process, you empower us to align with regulatory directives aim...
Kreditz

What is Kreditz? Kreditz is an AI-powered financial insights company that helps businesses improve their credit decision-making process. Their innovative solutions automate the ret...

Are my documents safe?

It is important to Pink Casino that your documents are stored on encrypted, secure servers and that your safety is always a priority. To ensure the security of your documents, we a...
What should I do if I receive a suspicious email/SMS claiming to be from Pink Casino?

If you receive an email/SMS that appears to come from us, it’s a scam if it asks for your account information. Pink Casino will never ask for your log-in information or any other p...
Is my information secure with you?

Your personal information is safe with us at Pink Casino, encrypted in our secure information systems, which are regularly tested by a third party. We can guarantee you that we wil...