General Welcome Offer Questions

  • Casino Welcome Offer

    What is it?  Deposit and wager £10 to get 50 Free Spins on Big Bass Splash How can I take part? Open an account at Pink Casino. Select the Casino Welcome Offer. Place your first d...

  • How do I claim my Welcome Bonus?

    Once the Welcome Bonus has been chosen during registration, the offer must be selected either on the deposit page through the menu at the top, 'Choose your bonus'. Or by clicking o...

  • I made my deposit, where is my bonus?

    Once a deposit has been made and the stated amount in the offer card has been wagered, the bonus will be available instantly on your account. In some cases, you may need to claim t...

  • I changed my mind, I no longer want my Welcome Offer

    Simply decline the Welcome Offer on the card itself to remove it from your account.

  • Where can I see my Welcome Offer progress?

    You can view your progress for the offer within the Welcome offer card itself, found in your ‘My Offers’ tab under the 'Promotions' section.

  • I was told I had a Welcome Offer, but I can't see it!

    Offers will show immediately after registration, where you can choose to use them on your first deposit in the first 7 days from registration. After 7 days from registration, if th...