Account restrictions

Why is my account restricted and how to reopen it?

This guide explains the various reasons why you might experience restricted access to your account, focusing specifically on Safer Gambling scenarios. For information regarding acc...
How do I stop emails, SMS and offers?

When joining Pink Casino, you are automatically opted in to receive promotional material by SMS and email. If you, however, don't want to receive bonuses, you can opt out at any t...
I'm on a break, why do I receive promotional material?

When you close your account with Pink Casino or decide to go on a break, you are automatically opted out for offers to be sent out. However, if you are already on a list that is su...