Please note, free tickets can only be claimed in the Bargain Bingo Room (which is open 5-10pm daily).
To claim your free tickets, you must go to your My Promotions page and click CLAIM on the promotion. You will see a green tick once you've done this. Then log into the bingo lobby and find the Bargain Bingo Room. When you enter the room, a popup will appear saying you've won X free tickets, if you wish to redeem the tickets on the very next game, then you must click OK. Your tickets will then be automatically allocated to you (all free tickets will have a green tick). You can also purchase more tickets if you wish.
If you don't want to redeem the tickets for that game, then click the X in the top right corner. To claim them on another game, you will need to log out of the room and back in again where you will be presented with the free tickets pop-up message again. This will continue until you redeem your tickets.