Bingo - General Queries

  • What time do the different rooms open?

    Room 1, 80 ball and 75 ball are open 24/7.  The Bargain Bingo room is open 5pm-10pm and the Newbie Room (for new players only) is open daily 12-2pm and 6-8pm.

  • How do I buy my bingo tickets?

    When you have logged into a bingo room, select the "Buy Tickets" button to purchase for the very next game taking place in that room.To Pre-Buy: You can either enter the bingo lobb...

  • How do I access the bingo lobby?

    To access the bingo lobby, simply log in to your account. Then click the BINGO tab along the navigation bar. The list of available bingo rooms will appear, just click any of thos...

  • How do I mute the caller?

    Whilst logged into any bingo room, click the Settings icon to the right of where tickets are displayed. Simply click the Sound slider to the Off position.

  • How will I know if I have won a bingo jackpot?

    If there is a jackpot available on the game you are playing and you have triggered it, you will see a winner's notification pop-up immediately.If you have won a Community Jackpot, ...

  • How do Bingo jackpots work?

    We offer 3 different types of Jackpots: 1) Community Progressive Jackpot - The Jackpot value increases with each game and stake. It has two prizes to be won: one for the winner(s) ...

  • How do I check the bingo game outcomes?

    To check outcomes of the games you have purchased tickets for, select the Game History tab located in the top-right corner of the bingo lobby and inside any bingo room. You can the...

  • How do I claim free bingo tickets from my Chat Game win?

    Please note, free tickets can only be claimed in the Bargain Bingo Room (which is open 5-10pm daily).To claim your free tickets, you must go to your My Promotions page and click CL...

  • How do I pre-buy tickets?

    You can either enter the bingo lobby and select the Pre-Buy tickets button to view tickets for upcoming games in all rooms. Or you can log into any bingo room and select the Pre-Bu...

  • Can I play in more than 1 room at once?

    Yes you can! Once you've logged into the lobby just select the room you want to play in. You will see the room icon appear at the top of the page next to the Home icon. To add an...

  • Can I play slots and bingo at the same time?

    Yes you can! The mini games menu appears to the right of the bingo game. You can play these alongside your bingo room without interrupting your view.

  • Where can I view tickets that I have pre-bought?

    You can either enter the bingo lobby and select the Pre-Buy tickets button to view tickets for upcoming games in all rooms. Or you can log into any bingo room and select the Pre-Bu...