Data protection, Security & FAQ

Your data, your way. Here’s everything you need to know about accessing your personal data, downloading it and understanding it. Download My Data requests Our ‘Download My Data’ fe...

At Pink Casino, we're committed to protecting your personal information and respecting your privacy. That's why we comply with applicable data protection laws, which are designed t...

Pink Casino respects your privacy and is committed to protecting your personal data and processing it in compliance with applicable data protection laws.     Your personal data wil...

From time to time we may request additional information to understand how you fund your gambling. This is to ensure we carry out Know Your Customer checks (KYC), which all licensed...

We accept various forms of documentation to verify a source of funds:  1. Bank Statements (Last 3 Months) PDF document for the account used to deposit with. If this is a different...

To process a source of funds check, we need you to submit your financial information. The quickest way to do this is by linking your bank account with our secure document uploader,...

Setting, updating or removing a spend limit at Pink Casino will automatically apply to any other accounts you hold with brands under the LeoVegas Gaming PLC licence. This includes ...

Ensuring fair competition is paramount in the gaming experience. When you proactively contribute to the verification process, you empower us to align with regulatory directives aim...

What is Kreditz? Kreditz is an AI-powered financial insights company that helps businesses improve their credit decision-making process. Their innovative solutions automate the ret...

Pink Casino prioritises the security of your documents. They are stored on encrypted, secure servers to ensure your safety. To maintain this security, please refrain from emailing ...

Protecting your personal information is our priority at Pink Casino. We aim to provide a secure online experience and remain vigilant against scams. If you receive a suspicious ema...

Your personal information is safe with us at Pink Casino, encrypted in our secure information systems, which are regularly tested by a third party. We can guarantee you that we wil...

At Pink Casino, we take security and privacy seriously, and despite our best efforts, there may still be a weakness or flaw that impacts the confidentiality, integrity, or availabi...

Discovering your account has been compromised can be stressful, but we're here to help you secure it and regain control quickly. Take the following steps immediately:Change your pa...

Our aim is to provide a great gaming experience to all of our customers but we understand that sometimes things can go wrong. So if you aren’t happy with our products or services p...

Pink Casino provides multiple options for mobile access. You can play directly through your mobile browser on any iOS or Android device. Additionally, dedicated apps are available ...

Pink Casino does not deduct taxes from your winnings. However, please note that local taxes may apply in your country of residence.

Pink Casino is a subsidiary of the LeoVegas Gaming PLC and is registered and is regulated in Great Britain by the Gambling Commission under account number 39198.

This means that you already have an existing account with us. We recommend that you to use the lost password link and if you have previously created an account with Pink Casino, th...

We have your back! If your issue relates to a bonus or bet, please double-check that you went through our help centre first; we likely have an answer for you already! If you went t...