Casino - Game Issues

A common solution to most technical issues can be solved by clearing your browsing history and data.  Browsers utilise a 'cache' to optimise page loading times. During website upda...

In case of disconnection, the bet you had made is frozen and will be available to you the next time you connect. You will not be able to place any more bets before the suspended on...

By clicking on the playback button at the bottom left you can view the game history. After selecting this button, the details of your latest plays will open. Please bear in mind th...

You can consult the game rules and the Return To Player (RTP) by accessing the game of your interest and clicking on the '?' usually found in the top left or right corner of a game...

Sometimes, technical difficulties can cause a game round to freeze, preventing winnings from being immediately credited to your account. You can often solve the problem immediately...

Casino Games: Once you place a bet on a Casino game, it cannot be cancelled. We recommend double-checking your bet before confirming. You can review your bet history by going to ...

We sincerely apologise for any trouble you've experienced. To resolve this, ensure your app is updated. If the issue persists, try uninstalling and reinstalling the app. For furt...

It may be that the game has been removed by the game provider. Don’t worry though! At Pink Casino, we like to be first with the latest so you’re sure to find something you li...

If you are experiencing issues with one of our games, please try clearing your cache and cookies on your device. If issues persist, please contact Customer Support.